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Forgot Your Login or Password?

Please DO NOT call for username or password information. To ensure the security of all users, we DO NOT give username or password information over the phone. If you do call, we will cheerfully walk you through the two steps below. This page is designed specifically for users that are having difficulty in logging in to the system.

If you are having trouble logging in please follow these steps.

Make sure you are typing the login and password correctly.
They are CasE SenSiTive.
Did you use all CAPITAL or small letters?

Step 1

Enter the email address on your account.
Select Reset my Password!
Check your inbox for a password reset email. Don't forget to look in your spam or junk folder.
Click on the URL provided in the email and enter a new password.

Step 2

Please use this form if you did not use an email address or you failed to keep your email address updated in our database.

Make sure to check your junk/spam folder.

Forgotten Login/Password Form
To help us identify your account please complete this form in its entirety, incomplete forms will not be accepted.
First & Last Name
Certification #
Current Email
Street Address
City, State ZIP
Phone
Previous Email