Forgot Your Login or Password?
If you are having trouble logging in please follow these steps prior to calling for
assistance.
- Make sure you are typing the login and password correctly.
- They are CasE SenSiTive.
- Did you use all CAPITAL or small letters?
Step 1
Please type your email address in this box and your username and password will be
mailed to you. This must be the same address you used when you originally signed up. This
email address MUST be a correctly formatted address (yourname@something.com).
Make sure to check your junk/spam folder.
Step 2
Please
use this form if you did not use an email address or you failed to keep your email address
updated in our database.
Make sure to check your junk/spam folder.
Step 3
Please use this option as a last resort. If you cannot retrieve your username and
password by using option 1 & 2 please call our technical support staff
during normal business hours at
512-715-9333.
Please note there is a $15.00 charge for Option 3.
